Supporting You To Stay Independent At Home
Staying at home and in your community can be difficult as we age or experience disabilities.
We support our communities by providing a range of services that can help you or your whanau stay safe and independent at home.
Personal care (showering, bathing, dressing, feeding)
Transport support (driving to and from appointments, shopping)
Household care (cleaning, food preparation, dusting, tidying)
We cover the Northern Tainui Rohe - from Mangare to Mercer, Port Waikato, Miranda, Kaiaua, Clevedon and Kawakawa Bay.
Homecare support is there when you need it. We provide a flexible and responsive service 24/7, every day of the year.
Get the care you need to stay comfortably at home, in your own home, with support and equipment to keep you safe.
All levels of care in your home to help you get back into your community. On-going, short-term care, District Nursing or ACC care.
Some Of The Tasks We Can Help With
Grocery shopping, cooking and feeding yourself.
Personal cares - dressing and undressing, bathing, shaving or using the toilet.
Moving in and out of bed, around your house and outside.
Doing exercise
Cleaning and laundry
How To Access Huakina Home Care Services
1. Assessment
Visit your GP and ask for a Needs Assessment Services Coordination (NASC) referral for home support.
2. Request Huakina
When your needs have been assessed and approved by NASC, request that your care be provided by Huakina Homecare Services.
3. Support Starts
Our team will provide the care that you need at no cost to you or your family. Helping you stay in your own home and community.
We cover the Northern Tainui Rohe - from Mangare to Mercer, Port Waikato, Miranda, Kaiaua, Clevedon and Kawakawa Bay.
15 Roulston Street, Pukekohe
Tāmaki Makaurau Auckland 2120
PHONE: 0800 622 874 opt. 5
EMAIL: socialservices@huakina.co.nz
Your Team at Huakina Homecare Services
Kaiwhakahaere - Manager
Kaituitui - Coordinator
Kaituitui - Coordinator
Any Questions?
How do I refer myself or a family member to receive home care support from Huakina?
Firstly, you or your whānau member must visit the GP and ask for a home care referral. They will ask some questions first before making the referral.
From here you will be contacted by a Needs Assessor who will assess you or your whānau members needs, be sure to tell them you wish to have your services provided by Huakina Development Trust. Once we have received the referral we will make contact with you.
What do you mean by Personal care?
Personal care means we help with assisting our client's personal needs, which affect their daily living, for example, assistance with showering, dressing, mobility (transfers in and out of bed) and exercises (habilitation/rehabilitation), meal preparation, meal planning and support with eating or drinking.
What do you mean by Household care?
Household care means we help to keep the home tidy and safe for our clients if they are unable to do so themselves, for example, cleaning, laundry, vacuuming, mopping and dusting designated areas, kitchen/dishes/fridge wipe out, home organisation and decluttering.
Is there an age restriction for clients?
No, there isn't. However, most of our clients are elderly, but we are open to any ages with disabilities who are in need of our support.
Is this service Māori based only?
No, we are open to receiving referrals from anyone, no matter the background.
If I'm a relative looking after my whānau member, can they still be referred to you?
Yes, we are able to discuss with the needs assessors hiring you as a family-paid caregiver if you or your whānau member would prefer this option. Or we can allocate one of our amazing staff to take care of them as well.
What is your code of rights?
Please see the HDC website for the code of rights for health and disability service users https://www.hdc.org.nz/your-rights/the-code-and-your-rights/
If we go back into lockdown, will the client be cared for?
We will only continue to provide personal cares during a lockdown and only if the client or staff member is not sick.
Are your staff trained?
Yes, all our staff are NZQA/NZQF qualified.
Where is your main service hub?
Our main office is located at 15 Roulston Street, Pukekohe.
Get In Touch
Fill in the form or speak with our team (freecall) 0800 622 874.
Let us know how we can help you. Fill in the form below and one of our team from the service you want to learn more about will be in touch as soon as possible.
